Anyone that has hired a contractor in recent years for home repairs has faced three problems: false information due to review fraud, hidden costs due to advertising fees, and inflated prices due to lack of pricing transparency. These problems trick consumers into making poor decisions and wasting money.
Bob’s Repair is the solution. Bob’s Repair is bringing trust and fair pricing back to consumers by launching a decentralized marketplace built upon blockchain technology that connects contractors directly to consumers.
History
Over the past three years, the Prandecki brothers successfully operated an automated Skilled Trade Worker Platform (STWP) that directly connected consumers to contractors, transacting over $1,000,000 USD in revenue and facilitating over 50,000 service calls. Despite this success, the founders recognized that the STWP could not solve the three major problems facing consumers and contractors in the skilled trade industry.
The Three Problems
One, review fraud. Due to review fraud, consumers can no longer trust online reviews. Review fraud happens in a number of ways. Companies artificially inflate their overall ratings by purchasing fake reviews and paying for the removal of negative reviews. Companies also artificially deflate the ratings of their competitors by purchasing fake negative reviews. As a result, consumers can no longer trust search listings, such as local Google recommendations, HomeAdvisor, and Yelp. Without legitimate reviews, consumers cannot make educated choices, which leads to hiring the contractor with the most advanced fraud practices as opposed to the best service or pricing.
Two, advertising fees. Due to advertising fees, consumers are paying too much for skilled trade services. For instance, on existing skilled trade service websites, contractors will spend a significant amount of money on advertising. Contractors pass these advertising costs on to the consumers, which results in higher prices.
Three, pricing transparency. Due to a lack of pricing transparency, consumers do not know the actual costs of the services they purchase, which results in unfair pricing. For instance, an existing skilled trade service website may charge $375 USD to replace a toilet. The consumer, however, does not know why that service costs $375 USD – how much does the new toilet cost versus the labor versus the fees? As a result, the consumer will unknowingly pay $375 USD for a toilet install that they should have paid $150 USD for.
Bobs Repair
